Refund Policy

We aim to make your shopping experience smooth and worry-free. If there’s any issue with your order, please follow the steps below for a quick resolution and refund.

Refund Process:

• You must inform us within 3 days of receiving the shipment by emailing feedback.liva@gmail.com or contacting the details mentioned on the package.

• Please keep the product and packaging safe, complete, and undamaged until the return process is completed.

• Once your issue is reported, we will inform the seller and arrange the return of the package.

• After the seller receives and verifies the returned item, they will refund the amount directly to you through your original payment method.

• Our team will coordinate and assist you throughout the process to make sure everything goes smoothly.

Note:
Refunds are not applicable for products that are used, damaged, or reported after the 3-day period.

For any questions about refunds or returns, contact us at feedback.liva@gmail.com or use the contact information printed on your package.